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So far CRM Mitchell1 has created 175 blog entries.

2016 Volkswagen Passat

2023-09-26T22:01:13+00:00

Volkswagen Passat

Mileage
117,920
Service Date
9/23/2023
Services Performed
  • Car idled OK on arrival but had 2 faults stored: P228C00 Fuel pressure regulator A exceeded control limits, pressure too low P240700 Evap leak detection pump sense, circuit intermittent/erratic Checked timing chain measuring block, bank 1 phase position is at 0.3*. Removed oil cap while engine idle, massive vac in valve cover while running, oil cap is leaking oil. Recommend replacing PCV with latest revision and seeing if evap or idle issues return. Recommend spark plugs if not replaced in last 30k.
  • Replaced PCV and spark plugs. Cleared faults and test drove. Engine idle was improved and there is much less vac at oil cap when idling.
 
Emily W. gave our service a 5 star review on 9/25/2023
2016 Volkswagen Passat 2023-09-26T22:01:13+00:00

2018 Subaru Forester

2023-09-18T22:01:49+00:00

Subaru Forester

Mileage
33,109
Service Date
9/15/2023
Services Performed
  • Vehicle started no problem for about 10 starts in a row, completed a battery test and it said "good battery, recharge" meaning the battery could be revived if it was slowly charged long enough. We have seen many issues with this era oem battery – recommend replacement due to age. Put a new battery in and reset the clock, reset the windows and fired it up. Car started just fine and has no issues. Before the battery I put the car in the air and did an underside inspection, no issues were found. Checked engine oil and its right at the full mark. Other fluids and filters are just fine. Pulled codes on the car and they were just voltage codes from the battery being weak, cleared the codes. Set the tire pressure to 35PSI all around and cleared the tpms light. Test drove the vehicle and it drove great. No issues as of now, would recommend trying to drive the vehicle more often to avoid similar issues in the future. Oil service is due in about 1000mi
 
Joan H. gave our service a 5 star review on 9/16/2023
2018 Subaru Forester 2023-09-18T22:01:49+00:00

2012 MINI Cooper

2023-09-15T22:00:46+00:00

MINI Cooper

Mileage
90,390
Service Date
9/7/2023
Services Performed
  • Replaced timing chain, tensioner, guides, cam adjusters, vibration damper, crank seal, acc belt, belt tensioner, coolant pump roller, and engine oil/filter. During road test oil pressure warning came on, checked that oil was at correct level, heard no clattering noise associated with low pressure. Pulled back into shop and unplugged oil control solenoid and cleared faults. Unplugging solenoid causes full oil flow from pump. During second road test with solenoid unplugged no warnings or faults returned. Suspect this has been the ongoing issue and likely caused cam adjusters to fail. Used a gallon BMW/Mini coolant, oil filter, and 4.2L 5w30 synthetic
  • Replaced coolant pump during timing chain replacement.
  • Replaced thermostat.
  • Replaced oil pressure control solenoid, oil/filter, and oil pan. Solenoid is located on engine oil pump requiring exhaust, driveshaft, cv shaft, transfer case, and oil pan removal. Cleared faults And performed VANOS system test via scan tool – system operating as designed at this time. Road tested vehicle – faults/oil warning did not return. When draining oil, noticed fair amount of metallic particles, replaced with fresh oil. Sending oil sample out to be inspected.
 
Linda L. gave our service a 5 star review on 9/14/2023
2012 MINI Cooper 2023-09-15T22:00:46+00:00

2016 Audi Q3 Quattro

2023-09-08T22:02:25+00:00

Audi Q3 Quattro

Mileage
37,267
Service Date
9/7/2023
Services Performed
  • Changed engine oil and filter, reset service reminder. Checked/set tire pressures and reset TPMS- one tire was at 48psi one tire was at 36 – set all 4 to 35psi. Front tires are showing wear, should rotate tires soon. Topped up washer fluid. Slight oil leak at PCV and oil cap – keep an eye on it, PCV is a common failure and may be pushing excess pressure. No other signs of an issue aside from very slight sign of oil leaking at this time.
 
Mike M. gave our service a 5 star review on 9/7/2023
2016 Audi Q3 Quattro 2023-09-08T22:02:25+00:00

2017 BMW 320i xDrive

2023-09-02T22:03:51+00:00

BMW 320i xDrive

Mileage
102,246
Service Date
9/1/2023
Services Performed
  • Removed the old water pump and replaced it with the new part, also replaced the water pump bolts and torqued them. Vacuum tested the coolant system for leaks and it passed. Also vacuum filled the system with coolant and completed factory bleed procedure. Test drove the vehicle afterwards to ensure the coolant system got all the way up to temp and the thermostat opened up like it should. Vehicle operated properly, checked coolant level when I got back, added a splash to it and its now good to go.
  • Replaced the thermostat and completed all the necessary operations to ensure successful replacement. Check water pump story for more details.
 
David H. gave our service a 5 star review on 9/1/2023
2017 BMW 320i xDrive 2023-09-02T22:03:51+00:00

2004 Lexus RX 330

2023-08-27T22:01:15+00:00

Lexus RX 330

Mileage
227,994
Service Date
8/25/2023
Services Performed
  • Replaced rear diff gear oil, transfer case oil, and automatic transmission fluid. Also replaced engine and cabin air filters. When replacing cabin air filter – found rodent nest in filter cavity.
  • Front left inner pad is metal on metal, outer pads are all very thin also. Rear rotors are rusty and pad is not making contact with full rotor surface. Recommend pads and rotors, front and rear. Calipers are very rusty, bleeders have not moved in a long time and are so corroded movement is unlikely. If brake pedal is not improved with pads/rotors, recommend replacing all 4 calipers due to rust/age.
  • Replaced front and rear brake pads and rotors. Cleaned and lubed caliper slides. Rear calipers slides were seized, Could not Flush brake system as all 4 bleeders are rusty and will break. Road tested vehicle to bed-in brakes. Noticed very loud rumbling noise while driving – put vehicle back on lift and found front wheel bearings very loud, recommend replacing. Right Rear air spring looses pressure over night, may have a slight leak. **Vehicle pulls to the right, steering wheel to the left**
 
Gary H. gave our service a 5 star review on 8/26/2023
2004 Lexus RX 330 2023-08-27T22:01:15+00:00

2018 Audi S4

2023-08-26T22:01:22+00:00

Audi S4

Mileage
14,547
Service Date
8/19/2023
Services Performed
  • Removed old exhaust part and installed new. Replaced gaskets and hardware with parts supplied with new part. Test drove and checked for leaks, no leaks visible or audible at this time.
 
Alex G. gave our service a 5 star review on 8/25/2023
2018 Audi S4 2023-08-26T22:01:22+00:00

2006 Toyota Tacoma

2023-08-18T22:01:42+00:00

Toyota Tacoma

Mileage
205,287
Service Date
8/16/2023
Services Performed
  • Found very small leak at front diff drain plug, snugged a tiny bit and cleaned, check at next oil service. Changed engine oil and filter, reset service reminder. Coolant level good, tire pressures good. No other oil or fluid leaks visible at this time.
 
Diane D. gave our service a 5 star review on 8/17/2023
2006 Toyota Tacoma 2023-08-18T22:01:42+00:00

2016 Land Rover Range Rover Sport

2023-08-17T22:03:10+00:00

Land Rover Range Rover Sport

Mileage
67,929
Service Date
8/16/2023
Services Performed
  • Changed engine oil and filter. Reset service reminder. Checked tire pressures and topped up windsheild washer fluid. Checked oil level after change via dash display – oil at full level mark.
 
Michelle W. gave our service a 5 star review on 8/16/2023
2016 Land Rover Range Rover Sport 2023-08-17T22:03:10+00:00

2020 Mercedes-Benz GLE350

2023-08-10T22:04:41+00:00

Mercedes-Benz GLE350

Mileage
86,467
Service Date
8/9/2023
Services Performed
  • Rotated tires front to back and set tire pressures, reset tpms system. 3 tires are nearing wear bars but are in good condition at this time. Brakes are in great condition. No fluid leaks visible, underside of vehicle is in very good shape. No further services recommended at this time. CEL was on o/a – scanned faults and printed full report for customer. Faults stored are all items that should be looked at by dealer, recommend having transmission/transfer case fluid changed during that visit.
  • Drained and refilled front and rear differentials, fluid in front diff was fairly clean looking but smelled bad, rear was similar. Next fluid change recommended in 60k
  • Changed engine oil and filter, reset service reminder
 
Laura J. gave our service a 5 star review on 8/9/2023
2020 Mercedes-Benz GLE350 2023-08-10T22:04:41+00:00